Apply NowVisit GoJDB.com Store Locations : Bad Credit Car Loan :  Need Credit for a Car : Need a Car but have Bad Credit
J.D. Byider
Locations: Click map below to find location near you.

Do you have feedback about a dealership to submit?

J.D. Byrider System-Wide Satisfaction Ratings

As of 1/1/2009

Sales 95%

Customers who purchased a vehicle are asked to rate the following:

  • Salesperson
  • Sales process
  • Approval process
  • Condition of the vehicle on delivery
  • Current condition of the vehicle
  • Service 89%

    Customers who had their vehicles serviced are asked to rate the following:

  • Service staff
  • Problems the vehicle had been having
  • How long it took to get the vehicle fixed
  • Whether the vehicle was repaired under warranty


  • In both instances, customers are asked to rate their experience as positive , neutral , or negative . Survey responses are shown below.

    Welcome to the J.D. Byrider feedback site.

    Are you searching for a first-hand consumer report? Here, J.D. Byrider customers give their honest customer feedback. You can find comments on customer service, quality and affordability of cars, the ease of the J.D. Byrider payment program and more.

    Click on the quote to read the verbatim comments of any customer.

        RATING

    DATE

    Neutral Comment

    But did we help this JD Byrider Customer with their problem ? I own a 2008 CHEVROLET Venture. Overall, my experience was neutral becuase they didn`t fix the problems. I brought the car in because the motor was knocking and the serivce light said my traction needs fixed. The motor is still knocking and the traction light is still on. My car was serviced in three to four hours, and I paid $25 for the service and $10 for an oil change. They were fair prices, and I was given a receipt. The customer service was pretty good, and currently the power windows have stopped going down.

     

    12/02/2008

     
    Neutral Comment

    But did we help this JD Byrider Customer with their problem ? I own a 1998 Dodge Intrepid. Overall, my experience was neutral because that was the second time I had to take my car in for the same problem. I brought it in because of the starter and it was quickly serviced. I had to pay a fair price, and I was given a receipt. The customer service was good, and there are no problems with my car now.

     

    12/02/2008

     
    Positive Comment

    I own a 2008 Pontiac Grand Am. My experience was positive. Ron was my salesperson. My car was clean and running well when I got it. I was approved for the car in one day. Financing and approval was clearly explained to me. My car is still running alright.

     

    12/02/2008

     
    Positive Comment

    I own a 2001 Pontiac Firebird. I recently brought my vehicle in for a light replacement, and it took a couple of minutes for the vehicle to be serviced. The vehicle`s service was under warranty, and I did receive a receipt for the service. The staff was very nice, and overall I would rate this experience positive.

     

    12/02/2008

     
    Positive Comment

    I own a 2000 CHEVROLET Blazer. My car was in for a water pump. They had my car for a day and half. The service was under warranty. They did give me a receipt. There are no problems with my car today. The employees were very good. My experience was positive.

     

    12/02/2008

     
    Positive Comment

    I own a 2001 Ford Explorer. My salesman was Rich. He was a real good salesman. The truck was clean and in good condition when I got it. I am not having any problems with it now. I was approved the same day. I already had a loan with them. Overall, my experience was positive.

     

    12/02/2008

     
    Positive Comment

    I own a 1999 CHEVROLET Express Va. My salesperson was Jim, he did real well with customer service. The vehicle was in good condition and clean when I recieved it. The van is doing real good today, I`m real happy with it. It took two days to be approved but that was because I didn`t have all of the right information. My overall experience was positive.

     

    12/02/2008

     
    Positive Comment

    I own a 2002 Chrysler Town & Cou. Overall my experience was positive. My salesperson was a white woman who sat at the desk 2nd from the door, and she provided really good customer service. The vehicle was clean and in good condition when I got it, and I was approved the same day. There are no current problems with the vehicle, but I have noticed the headlights flicker a little bit.

     

    12/02/2008

     
    Positive Comment

    I own a 2002 CHEVROLET TrailBlaze. I brought it in for an oil change that took 10 or 15 minutes. It was covered and I did get a receipt. There are no problems right now and the staff was just fine. The experience was positive.

     

    12/02/2008

     
    Positive Comment

    I own a 2001 OLDSMOBILE Alero. Overall my experience was positive. My salesperson was Franz, and he provided awesome customer service. He went out of his way to help us, and we would come back to buy another car off of him in the future. The vehicle was clean and in good condition when I got it, and it took a few months to be approved. There are no current problems with the vehicle.

     

    12/02/2008

     
    Positive Comment

    I own a 2000 CHEVROLET Impala. Engine light was why the vehicle was brought in for service recently, and it took one week for the vehicle to be serviced. The vehicle`s service was under warranty, and I did receive a receipt for the service. The staff was nice, and the vehicle has no problems now. Overall I would rate this experience positive.

     

    12/02/2008

     
    Neutral Comment

    But did we help this JD Byrider Customer with their problem ? I own a 1999 Pontiac Grand Am. I brought it in for a new engine. It was there for a week and I had to pay for it. The price was reasonable and I did get a receipt. The car is making a noise now so I am going to call them about it. The staff there was good and the experience was neutral because I thought that it was their error that my engine went out.

     

    12/02/2008

     
    Positive Comment

    I own a 2001 Plymouth Neon. Overall my experience was positive. I brought the vehilce in for a couple of reasons. The car was making a noise and it would shake once I started going over 70mph. The service was completed quickly for me. The vehilce was under warranty so I didn`t have to pay for the service. I did recieve a reciept for the work. The car is working fine today. The staff did a good job as far as customer service.

     

    12/02/2008

     
    Positive Comment

    I own a 1999 OLDSMOBILE Alero. Overall, my experience was positive. I brought the car in for an oil change and my free winterization. The oil change was free for my birthday and I was given a receipt. The customer service was good and there are no problems with my car now.

     

    12/02/2008

     
    Positive Comment

    I own a 2001 OLDSMOBILE Alero. I brought the vehicle in because the hose on the water pump had to be replaced. It took 1 hour for it to be repaired. It wasn’t covered under warranty. I think the price was fair. I did receive paperwork that day. I am not having problems with the vehicle now. I would rate the customer service a 10. My overall experience was positive.

     

    12/02/2008

     
           

    Previous

    1 : 2 : 3 : 4 : 5 : 6 : 7 : 8 : 9 : 10 : 11 : 12 : 13 : 14 : 15

    Next

    © 2008 Byrider Franchising, Inc. All Rights Reserved.