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J.D. Byider
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J.D. Byrider System-Wide Satisfaction Ratings

As of 11/8/2006

Sales 94%

Customers who purchased a vehicle are asked to rate the following:

  • Salesperson
  • Sales process
  • Approval process
  • Condition of the vehicle on delivery
  • Current condition of the vehicle
  • Service 85%

    Customers who had their vehicles serviced are asked to rate the following:

  • Service staff
  • Problems the vehicle had been having
  • How long it took to get the vehicle fixed
  • Whether the vehicle was repaired under warranty


  • In both instances, customers are asked to rate their experience as positive , neutral , or negative . Survey responses are shown below.

    Welcome to the J.D. Byrider feedback site. Are you searching for a first-hand consumer report? Here, J.D. Byrider customers give their honest customer feedback. You can find comments on customer service, quality and affordability of cars, the ease of the J.D. Byrider payment program and more.

    Click on the quote to read the verbatim comments of any customer.

        RATING

    DATE

    Positive Comment

    I own a 2001 Dodge Intrepid. My overall experience was positive. My car was clean inside ...

    10/11/2006

    Positive Comment

    I own a 2000 Dodge Durango. I brought my SUV in for an oil change, rotor caps and some ot...

    10/11/2006

    Positive Comment

    I own a 1999 Ford Taurus. I brought the car in for an oil change. It took a day to do. It...

    10/11/2006

    Positive Comment

    I own a 2000 GMC Safari. My experience waws positive because my salesman Gavin explained ...

    10/11/2006

    Positive Comment

    I own a 1998 CHEVROLET Lumina. My salesperson was Scott. I was approved within a couple o...

    10/11/2006

    Positive Comment

    I own a 1999 OLDSMOBILE Cutlass. My experience was positive because I took my car in to g...

    10/11/2006

    Positive Comment

    I own a 2002 SATURN Other. My sales person is Jay (Latino). Car needed and still needs a ...

    10/11/2006

    Neutral Comment

    I own a 2001 Hyundai Sonata. I had my car brought in for transmition trouble. The work wa...

    10/11/2006

    Positive Comment

    I own a 1998 Ford Escort. My overall service experience was very positive. The Service Ce...

    10/11/2006

    Positive Comment

    I own a 1998 CHEVROLET Lumina. I brought it in for a tire problem. It was there for about...

    10/11/2006

    Positive Comment

    I own a 1999 Ford Windstar. My experience was positive. I brought my van to the service c...

    10/11/2006

    Positive Comment

    I own a 2000 SATURN SL1. My experience was positive. I took the car in because the motor ...

    10/11/2006

    Negative Comment

    I own a 2001 Ford Focus. My experience was negative because I started to have problems wi...

    10/11/2006

    Positive Comment

    I own a 1998 OLDSMOBILE Silhouette. I got my car from Mike and was approved in good time....

    10/11/2006

    Positive Comment

    I own a 2001 Ford Taurus. My experience was positive. My salesperson was a woman, she was...

    10/11/2006

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