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J.D. Byider
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J.D. Byrider System-Wide Satisfaction Ratings

As of 11/8/2006

Sales 94%

Customers who purchased a vehicle are asked to rate the following:

  • Salesperson
  • Sales process
  • Approval process
  • Condition of the vehicle on delivery
  • Current condition of the vehicle
  • Service 85%

    Customers who had their vehicles serviced are asked to rate the following:

  • Service staff
  • Problems the vehicle had been having
  • How long it took to get the vehicle fixed
  • Whether the vehicle was repaired under warranty


  • In both instances, customers are asked to rate their experience as positive , neutral , or negative . Survey responses are shown below.

    Welcome to the J.D. Byrider feedback site. Are you searching for a first-hand consumer report? Here, J.D. Byrider customers give their honest customer feedback. You can find comments on customer service, quality and affordability of cars, the ease of the J.D. Byrider payment program and more.

    Click on the quote to read the verbatim comments of any customer.

        RATING

    DATE

    Neutral Comment

    I own a 1998 Pontiac Bonneville. My overall experience was neutral because, they didn`t w...

    10/11/2006

    Positive Comment

    I own a 2000 CHEVROLET Cavalier. My overall experience was positive. I had to take the ca...

    10/11/2006

    Positive Comment

    I own a 1999 CHEVROLET S10. To fix my starter. They replaced the parts. It took them the ...

    10/11/2006

    Positive Comment

    I own a 1995 CHEVROLET Lumina. I brought the car in for some transmission work. They had ...

    10/11/2006

    Positive Comment

    I own a 1997 OLDSMOBILE Cutlass. My salesperson was John. The car was clean, but the exha...

    10/11/2006

    Positive Comment

    I own a 1999 Pontiac Bonneville. My salespeople were Damon Young and Raul. The car was cl...

    10/11/2006

    Negative Comment

    I own a 1997 Pontiac Sunfire. I brought it in for the valve pane cover, they worked on th...

    10/11/2006

    Positive Comment

    I own a 1997 Buick LeSabre. My sales person was Mr. Wright and the other man that is a pa...

    10/11/2006

    Positive Comment

    I own a 2001 Dodge Neon. My experience was positive. My salesperson`s name was Rich. The ...

    10/11/2006

    Positive Comment

    I own a 1997 OLDSMOBILE Cutlass. I had my car brought in because the battery cables were ...

    10/11/2006

    Positive Comment

    I own a 1997 Ford Explorer. My salesperson was Donny. The approval process took all day b...

    10/11/2006

    Neutral Comment

    I own a 2001 Ford Windstar. I took my van in because it chugs between 40 and 60 mph. I ha...

    10/11/2006

    Positive Comment

    I own a 1998 Ford Windstar. My overall experience was positive, I took the car in for the...

    10/11/2006

    Positive Comment

    I own a 2000 Pontiac Grand Prix. I took in my car for an oil change and a ticking in the ...

    10/11/2006

    Positive Comment

    I own a 2001 Pontiac Grand Am. Rolando was my sales person. The brakes were squeaking whe...

    10/11/2006

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