J.D. Byrider Feedback : Customer Survey Index

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J.D. Byrider System-Wide Satisfaction Ratings
As of 5/9/2008

Sales	95%


Customers who purchased a vehicle are asked to rate the following: Salesperson Sales process Approval process Condition of the vehicle on delivery Current condition of the vehicle
Service	88%
Customers who had their vehicles serviced are asked to rate the following: Service staff Problems the vehicle had been having How long it took to get the vehicle fixed Whether the vehicle was repaired under warranty In both instances, customers are asked to rate their experience as positive , neutral , or negative . Survey responses are shown below.

Welcome to the J.D. Byrider feedback site. Are you searching for a first-hand consumer report? Here, J.D. Byrider customers give their honest customer feedback. You can find comments on customer service, quality and affordability of cars, the ease of the J.D. Byrider payment program and more.

Click on the quote to read the verbatim comments of any customer.

RATING

DATE

Positive Comment

I own a 2002 Ford FOCUS LX. My overall experience was positive. My car was clean inside a...

05/01/2008

Positive Comment

I own a 2000 GMC Sonoma. My overall experience was positive. My salesperson was Tim and h...

05/01/2008

Positive Comment

I own a 2002 CHEVROLET Impala. My overall experience was positive. Tim sold me the car an...

05/01/2008

Positive Comment

I own a 1999 Buick Century. My overall experience was positive. My car was clean inside a...

05/01/2008

Positive Comment

I own a 2002 Ford Taurus. My overall experience was positive. My car was clean inside and...

05/01/2008

Negative Comment

I own a 2004 KIA OPTIMA. I brought in my car to fix the Core Pack and Plugs Wires. They r...

05/01/2008

Positive Comment

I own a 2002 Dodge Neon. My overall experience was positive. I took the car in for a chec...

05/01/2008

Positive Comment

I own a 1999 CHEVROLET Malibu. I bought my car from Sharron, and she was fine. I was appr...

05/01/2008

Positive Comment

I own a 2001 Pontiac Grand Am. My overall experience was positive. My car was clean insid...

05/01/2008

Positive Comment

I own a 2001 Ford Focus. My overall experience was positive. Rob helped me with the purch...

05/01/2008

Positive Comment

I own a 2000 Ford Escort. My overall experience was positive. Tim sold me the car and I w...

05/01/2008

Positive Comment

I own a 1998 CHEVROLET Monte Carl. Overall my experience has been positive. I was impress...

05/01/2008

Positive Comment

I own a 2001 OLDSMOBILE Alero. My overall experience was positive. Brandon was my salespe...

05/01/2008

Positive Comment

I own a 2000 CHEVROLET Cavalier. My overall experience was positive. Tim sold me the car ...

05/01/2008

Positive Comment

I own a 2000 Ford Explorer. My overall experience was positive. Kevin was my saleperson a...

05/01/2008

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